Terms & Conditions

Reservations:

In case you are booking three months in advance or more, a deposit of 30% of the total cost must be paid (via PayPal or bank transfer ) in order to successfully reserve your booking. The balance of 70% must be paid no later than 3 months before your arrival date.

Balance reminders will be sent to the email address you gave at the time of booking (please check your junk/spam folders), however it is your responsibility to pay on time. If the deposit and/or balance is not paid in time, your booking may be cancelled. If the balance is not paid in time we shall retain your deposit.

In case you are booking less than three months in advance, the full cost must be paid (via PayPal, bank transfer or credit/debit card) in order to successfully reserve your booking.

Please note that in case of bank transfer we will allow an additional period of three working days for the bank to process the payment until the funds appear on our account. At the end of this additional period if no payment is received the reservation may be cancelled.

All prices are in euro and include VAT.

 

Standard cancellation policy:

If you cancel your booking for whatever reason three months or more before the arrival date the booking cost is fully refunded. However, please note that if you cancel your booking less than three months before arrival date no refund will be available. (only apply for normal circumstances, does not apply for COVID19)  

 

FORCE MAJEURE

Force majeure means unusual, unpredictable and unavoidable events that are outside of the organizers’ control, and that prevents the contract to be fulfilled. Circumstances that the organizer could not, within reasonable means, have foreseen and therefore could not have avoided or overcome. Including, but not restricted to, war, threat of war, riot, civilian insubordination or strike, authority measure, act of terrorism, nature- or industrial catastrophe, fire, severe weather conditions, flood, closed airports, technical issues, maintenance issues or unforeseen changes made by airlines, such as time table changes. During these conditions, the organizer (Mar azul villas) is free from liability or other consequences and may not apply the standard cancellation policy. 

On 11 March, the World Health Organization (WHO) declared the outbreak of coronavirus, known as COVID-19, to be a global pandemic. Since then, the outbreak has evolved rapidly, with governments around the world taking swift action to slow the spread of COVID-19.

Due to the special circumstances of the COVID -19 Pandemic, we will give more flexibility to our clients for second payment installment until 1 weeks before arrival date.


You will have the chance to postpone your dates for any time until end of 2022. Due to circumstances of force majeure we will give you a voucher with deposit amount or full amount if the case. 

Damages:

We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the property. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount to the registered address.

The owner of the property takes no responsibility for any losses or damages to any personal belongings.

 

Transfers:

We regret that we do not provide transfers to and from airport and ports. However, we can arrange a taxi on request, which needs to be pre-booked 7 days prior to the arrival day.

The taxi fee must be settled directly in cash with the taxi company on arrival at the resort.
Maximum occupancy per taxi is 4 passengers.
Child car seats can be arranged on request, at no extra charge. Please enquire with us about the taxi fee.
No booking fee is charged for arranging transfers, as this is merely a service that we offer our clients for their own convenience.